Contact Us

We’re here to help.

Have a question about your order, shipping, returns, sizing, or one of our products? We'd love to hear from you.

Before contacting us, you may find the answer you're looking for in our , Shipping Policy, or Return & Refund Policy.

Customer Support

Email: ecomminalou@gmail.com

We aim to respond to all customer inquiries within 1–2 business days.

During weekends, public holidays, sales, and periods of high order volume, response times may be slightly longer.

Contact Form

Please fill out the form below and our team will get back to you as soon as possible.

Name
Your full name

Email
Your email address

Order Number (optional)
For questions regarding an existing order

Message
How can we help you?

[Send Message]

Before You Contact Us

For faster assistance, please include your order number when contacting us about an existing order.

For questions about:

Shipping → Please see our Shipping Policy
Returns & Refunds → Please see our Return & Refund Policy
Order Status → Please include your order number in your message

Business Information

Mina-Lou
Paradijsstraat 1B 201
2200 Herentals
Belgium

Email: ecomminalou@gmail.com

We appreciate your patience and look forward to helping you.